Return & Exchange Policy
If the item is damaged, or you’re not completely satisfied with the product -
You can return the item within 14 days of receiving the package.
Please contact us and provide all the necessary information for us to investigate.
Returns can be subject to a 10% re-stocking fee since they are all produced per order. We reserve the right to refuse service at our discretion.
Please note that the product must remain in its original package without signs of use.
All shipping costs will be at the customer's expense.
After receiving the package, you will be refunded according to the payment method provided.
please allow 3-5 business days for the refund to appear on your account.
Custom made orders:
Unfortunately, we can’t offer you a refund or exchange for special orders that were produced individually.
Your new artwork will arrive rolled without its original wooden frame, packaged in a unique padded artwork shipping tube to ensure safe and low-cost delivery.
Shipping charges do not include the destination country’s duty, tax, or customs fees.
The paperwork produced will be following the original purchase details.
Estimated delivery times can vary due to the country's customs.
For Canvas PaintingQCustom made paintings-
You can order your choice of courier, and you will be responsible for all costs and Coordination of shipping.
The painting will be stretched or rolled per your choice.
For any other inquiries please reach out to us.